Growth Powered by Thing5, Delivering Innovation with Results

Thing5’s passion is partnering with hotels to reduce costs, streamline operations and increase revenue with modern, cloud-based solutions and services that drive growth. 

We’re proud to be partners with the most progressive and fast growing brands, hotel companies and independent hotels in our industry, and are a driving force behind their growth. Our scalable, flexible solutions accelerate the conversion of their guest interactions to optimal rates, advance consumers from ‘brand-satisfied’ to ‘fanatically loyal’ and enable decision making that is based on meaningful, actionable data – making hotels powered by Thing5 the best in the business.

With multiple redundant data centers, contact centers, best-in-class partnerships and clients worldwide that span luxury to economy class, Thing5 is the preferred partner for cloud-based and outsourced services for smart hoteliers everywhere.

Our focus never shifts from creating innovative offerings exclusively for hoteliers and setting in motion changes that enable:

bullet  Hotel companies to modernize service delivery and infrastructure with fiscally sensible alternatives to traditional IT and voice platforms

bullet  Franchisees and corporate property owners to maximize revenue and have relief from operational burdens and costs

bullet  Guest experiences that seamlessly echo and augment hotel brands’ culture, style and messaging across all touch points

Our attention to technical and operational acumen is the foundation of our business, and our agents are the cornerstones of our voice offerings. As the partner for hotels throughout North America, the Caribbean, South American and Western Europe, we have a diverse and robust talent pool that is solely focused on hotel and guest needs.

All offerings are enabled by Thing5’s proprietary technology, unique to our platform and without peer in the industry.


Office Locations:
1000 Hall of Fame Ave.
Springfield, MA 01105
850 W. Jackson Blvd.
Chicago, IL 60607
50 Foundry Street
Moncton, NB E1C 0J8
Contact Us:
5 Things