VAS is a unique provider of contact center solutions for today's demanding customer care industry. VAS supports a wide range of industries including financial, retail sales, insurance, travel and hospitality, logistics and utility services.

Servicing multiple industries, VAS provides a variety of support options that include:

• Customer service and support
• Inbound sales
• Hotel reservations
• Product sales
• Order entry
• Credit inquiries
• Roadside assistance
• New customer enrollments
• Customer account maintenance
• Dispatching services
• Credit options
• Scheduling services
• Third-party verification
• Special services

VAS also extends its value by offering professional call center consulting services.  VAS is experienced and positioned to assist customers with call center operations and activities beyond the typical transaction handling and customer care.  Professional services include:

• Consulting services for strategic planning
• Networking
• Workload forecasting
• Routing strategies
• Other critical elements to enhance all areas of call center operations